The Mechanism puts in place an Informal Mediation Process with the aim of seeking to address an issue prior to it escalating to the Public Services Ombudsman for Wales (PSOW).
Decision type: Key
Decision status: Recommendations Approved
Notice of proposed decision first published: 09/06/2017
Decision due: 22 Jun 2017 by Council
Lead member: Cabinet Member - Business Improvement & Performance
Lead director: Monitoring Officer
Contact: Huw Evans, Head of Democratic Services Email: Huw.Evans@swansea.gov.uk Tel: 01792 635757.