134 Complaints Annual Report 2017-18. PDF 135 KB
Additional documents:
Minutes:
The Business, Transformation & Performance submitted an information
report, which reported on the number, nature and outcome of complaints made
against the Authority, together with details of lessons learned and service
improvements. The Corporate Complaints
Annual Report contained the following reports:
Ø Adult Social Services
Complaints;
Ø Child & Family Services
Complaints;
Ø Freedom of Information (FOI)
Act;
Ø Regulation of Investigatory
Powers Act (RIPA).