The report highlights the Ombudsman annual report, including Swansea Council’s performance on complaints for 2020-21.
Decision type: Key
Decision status: Recommendations Approved
Notice of proposed decision first published: 08/10/2021
Decision due: 18 Nov 2021 by Cabinet
Lead member: Cabinet Member - Business Improvement & Performance
Lead director: Chief Transformation Officer
Contact: Sarah Lackenby, Head of Digital and Customer Services Email: sarah.lackenby@swansea.gov.uk.