Issue details

Complaints Annual Report 2018-2019.

Annual report concerning complaints received & outcomes during 2018-19.
Incorporates an annual report concerning requests for information received by the Authority during 2018/19, and an annual report regarding surveillance activity during 2018-19.

Decision type: Key

Decision status: Recommendations Approved

Notice of proposed decision first published: 22/11/2019

Decision due: 23 Jan 2020 by Cabinet

Lead member: Cabinet Member - Corporate Services & Performance (Deputy Leader)

Lead director: Deputy Chief Executive

Contact: Julie Nicholas-Humphreys Email: Julie.Nicholas-Humphreys@swansea.gov.uk.

Agenda items