Issue details

Complaints Annual Report 2014-15.

a) Adult & Directorate Services Complaints annual report 2014-15
b) Childrens Services Complaints annual report 2014-15
c) Freedom of Information (FOI) Annual Report 2014-15
d) Regulation of Investigatory Powers (RIPA) annual report 2014-15

Annual report concerning complaints received & outcomes during 2014-15.
Incorporates an annual report concerning requests for information received by the Authority during 2014-15, and an annual report regarding surveillance activity during 2014-15.

Decision type: Key

Decision status: Recommendations Approved

Anticipated restriction: Agorwch  -

Decision due: 15 Oct 2015 by Cabinet

Lead member: Cabinet Member - Business Improvement & Performance

Lead director: Director of Resources

Contact: Dean Taylor, Director of Corporate Services Email: dean.taylor@swansea.gov.uk.

Agenda items