Issue details

Complaints Annual Report, incorporating: a)Adult & Directorate Services Complaints annual report b)Childrens Services Complaints annual report c)Freedom of Information (FOI) Annual Report d) Regulation of Investigatory Powers (RIPA) annual report

Annual report concerning complaints received & outcomes during 2013-14.

Incorporates an annual report concerning requests for information received by the Authority during 2013-14, and an annual report regarding surveillance activity during 2013-14.

Decision type: Key

Decision status: Recommendations Approved

Decision due: 23 Sep 2014 by Cabinet

Lead member: Cabinet Member - Business Improvement & Performance

Contact: Email: andrew.taylor@swansea.gov.uk Tel: 01792 637290.

Agenda items