Venue: Committee Room 5, Guildhall, Swansea. View directions
Contact: Scrutiny 636292
No. | Item |
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Disclosure of Personal and Prejudicial Interests. Minutes: · None |
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To approve & sign the Notes of the previous meeting(s) as a correct record. Additional documents: Minutes: · Approved |
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Public Questions Minutes: · None |
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Wales Audit Office Report - Housing Quality Standards PDF 743 KB
Minutes:
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Welsh Public Library Standards Annual Report 2017/18 PDF 143 KB ·
Cllr June Burtonshaw –
Cabinet Member for Better Communities – Place ·
Tracey McNulty – Head of
Cultural Services ·
Karen Gibbins -
Principal Librarian for Information & Learning ·
Bethan Lee – Principal Librarian Additional documents:
Minutes: · Still continue to perform well in library services · Public libraries have 12 core entitlements with 16 quality indicators · Met 11 of the 12 core entitlements · QI 9 – missed up to date reading materials · QI 10 – missed Welsh Language Resources · QI 3 – missed staffing levels and qualifications · Qualified managers have left the service which reduced the qualification average · Discussed 4 case studies relating to individual development 1. Crochet group St Thomas 2. Reading Stars in Brynhyfryd 3. Shopping Online – Central 4. Mental Health support – Clydach · Looking at improving monitoring to improve outcomes · 5th in Wales for library attendance for events · 5th in Wales for library visits · 5th Wales for revenue expenditure · 8th in Wales for online access · Good customer satisfaction rates · Met targets of sufficient service points due to the wide spread of libraries · Will continue to address any failure points · No mobile libraries left but do have community service deliveries · Agency staff are used to cover sickness and deal with delays in recruitment · There will be no more changes in library service times for the foreseeable future · Borrow Box – free downloads including audio books, shared across Wales with partial Welsh Government Funding · It is important to maintain library services · Pleased to see libraries thriving |
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Minutes: · Discussed |
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Letter to Cabinet Member (Housing Quality Standards) PDF 193 KB |
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Letter to Cabinet Member (Library Standards Annual Report) PDF 199 KB |