Agenda and minutes
Venue: Committee Room 5, Guildhall, Swansea. View directions
Contact: Scrutiny 636292
No. | Item |
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Disclosure of Personal and Prejudicial Interests. Minutes: · Cllr Paxton Hood-Williams – Community Councillor, Three Cross and Upper Killay CC and Crwys District Sports Association · Cllr Brigitte Rowlands – Community Councillor, Friends of CCP and Friends of Felindre and Garnswllt Hall · Cllr Jeff Jones – Friends of Dunvant Park · Cllr Peter Jones – Friends of Botanical Garden |
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To approve & sign the Notes of the previous meeting(s) as a correct record. Additional documents:
Minutes: · Approved |
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Public Questions · Questions must relate to matters on the open part of the Agenda of the meeting, and will be dealt with in a 10 minute period Minutes: · None |
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Review of Community Groups - Friends of Parks/Community Centres PDF 145 KB
Additional documents:
Minutes: · Cllr Burtonshaw extended sincere thanks to all volunteers involved in Community activities – “communities would fall apart without them” · Community groups are important to Communities, team works with them to see what they want and need · Centres and spaces run by volunteers can access grants which the Council cannot · Penderry have a volunteer reward scheme · Ensuring long term sustainability of resources is part of the corporate strategy · Governance has changed since 2016 to a community development model · The involvement of the Senior Citizens Pavillions has been a huge success · Swansea has 38 thriving community centres · The Hall in Glais is an excellent example of successful partnership working · The amount of staff in the team supporting community development has reduced dramatically with Council cuts · There are savings which have been made as a result of the new model · Buildings remain a Council asset, the Council is the landlord, relationship not withdrawn · Team has a folder of standard documents relation to policies and procedures, how to constitute groups etc ·
The costs to the Council of these
buildings/areas relate to maintenance only and health and safety issues ·
Ongoing relationship with Beyond Bricks and
Mortar ·
There
has been a large amount of investment – a mix of grants and group funding ·
There
has been £300k of investment in parks externally ·
There
is support for volunteers to apply for funding externally and the team support
with this ·
Swansea
is recognised as an example of good practice in relation to community
development ·
Praise
given for support given in Pontardullais - ‘second to
none’ ·
Community
buildings are invaluable but committees need new people to get involved to
carry on duties ·
Volunteer
recruitment and volunteer burn out are ongoing issues but younger people are getting
involved ·
Volunteers
are not recognised enough ·
The
report should outline links with Community Councils and SCVS ·
Discussed
ideas for recognising the work of volunteers ·
There
should be clarity in the licence over the difference between community asset transfers
and the current arrangement ·
Some
discussion over whether community functions should sit under one service |
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Corporate Complaints Annual Report 2017/18 PDF 113 KB
Additional documents:
Minutes: · The trend is similar to previous years – complaints have increased · Some of this is down to the improved accessibility of the complaints procedure · Praise is equally important and should be recognised · The team look at the root cause of complaints and work with relevant teams on process improvement · There are no major concerns or trends which the report identifies · Less than 50%of the stage 1 complaints were upheld · 100 moved to stage 2 and only 24 of these were upheld · The change in fleet vehicles in waste should combat some of the issues which were present around waste complaints e.g. broken down vehicles · 62 people approached the Ombudsman with 1 of those complaints upheld, however, some of the complaints were premature and referred back to the Council · Service requests come before a stage 1 complaint · RIPA could be scaled down to one paragraph considering its use is low as the Police generally use this with Council support · FOI’s are suggested as a separate report to come scrutiny rather than included within the complaints report. |
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Minutes: · Highlighted new audit items on the work plan · Highlighted additional May meeting · Local Government Performance Bulletin – agreed to send link to webpage rather than have as a meeting item |
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